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Accessibility Statement

Introduction

CrystalGrid Analytics is committed to ensuring digital accessibility for people with disabilities. We strive to continuously improve the user experience for everyone and apply the relevant accessibility standards to enhance usability and inclusivity across our entire platform.

Our Commitment to Accessibility

We believe that the web should be available and accessible to all. Our goal is to provide an inclusive digital environment that empowers all users to interact with our site seamlessly, regardless of their abilities or the technologies they use. Accessibility is a core consideration in our design and development processes.

Measures to Support Accessibility

CrystalGrid Analytics takes the following measures to ensure accessibility of our website:

  • Integrating accessibility into our internal policies and design systems
  • Providing ongoing training for staff on accessibility best practices
  • Conducting regular accessibility audits using industry-standard tools
  • Engaging with users and accessibility experts for feedback
  • Maintaining an active accessibility roadmap with prioritized improvements

Conformance Status and Standards Applied

Our website aims to conform with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines define requirements for designers and developers to improve accessibility for people with disabilities and ensure content is perceivable, operable, understandable, and robust.

Technical Specifications & Compatibility

Our website is designed to be compatible with the following technologies:

  • Modern browsers (Chrome, Firefox, Safari, Edge)
  • Screen readers (NVDA, VoiceOver, JAWS)
  • Keyboard-only navigation
  • Responsive layouts for mobile, tablet, and desktop

We recommend using the latest browser versions for the best experience. Some older browsers or assistive technologies may not fully support all features.

Accessibility Features Implemented

  • Semantic HTML5 structure for improved screen reader navigation
  • Descriptive alt text for all images and icons
  • High-contrast color palette meeting WCAG AA criteria
  • Keyboard-accessible navigation and focus indicators
  • Logical heading hierarchy and ARIA landmarks
  • Responsive design with scalable text and layouts
  • Accessible form fields with labels and validation messages

Known Limitations & Alternatives

We are continuously working to improve our site’s accessibility. However, we recognize that some areas may not yet fully meet the highest standards:

  • Animated background elements may reduce performance on assistive technologies
  • Some older documents (e.g., PDFs) may not be fully accessible
  • Third-party content (e.g., embedded maps) may not fully comply

If you encounter any issues, please reach out to us, and we will provide an accessible alternative or assist you directly.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you experience any barriers or would like to suggest improvements, please contact us:

CrystalGrid Analytics LLC

650 Montgomery Street, San Francisco, CA 94016

Email: accessibility@crystalgrid.io

Formal Approval of this Statement

This Accessibility Statement is approved by the executive leadership of CrystalGrid Analytics LLC. We stand behind our commitment to accessibility and will continue to evolve our practices as new standards and technologies emerge.

Assessment Approach & Continuous Improvement

Our site’s accessibility was assessed using a combination of internal testing, automated tools (such as Axe and Lighthouse), and external audits by accessibility consultants. We follow an ongoing improvement strategy that includes quarterly reviews, codebase regression testing, and user testing sessions with individuals using assistive technologies.

Date of Last Review

This statement was last reviewed and updated on April 5, 2025.